Terms and Conditions

The PartsTrader Plus rewards programme is governed by the terms and conditions as outlined herein (“Terms and Conditions”) and these Terms and Conditions replace all other terms and conditions.
The Supplier and the Member and PartsTrader Plus are bound by these Terms and Conditions as they relate to each of them individually and/or collectively.
PartsTrader Plus operates and administers a rewards programme pursuant to which Customers of the Supplier gain Points in exchange for purchases from the Supplier.
Once enrolled in the Programme the Customer becomes a Member and Points from Eligible Transactions are credited to the Member’s Account.

Accrual of Points

Points shall be accrued by the Member only in respect of Eligible Transactions that have been authorised by the Supplier and notified to PartsTrader Plus pursuant to the Agreement.
On a monthly basis the Supplier will advise PartsTrader Plus of the Points to be credited to the Member’s Account and make all necessary payments to PartsTrader Plus in relation to those Points pursuant to the Agreement.
Points will be allocated to the Member’s Account following payment by the Member.
Points accrued by the Member will expire three (3) years after the date they have been credited to the Member’s Account.
Points used to claim Rewards will be utilised on a ‘first-in first-out’ basis such that they will be deducted from the Points first credited to the Member’s Account and provided such Points have not expired.

Account Termination

A members account may be terminated for:
Failure to comply with the terms and conditions.
Supplying any misleading information or making misrepresentations to PartsTrader Plus.
Death or bankruptcy of a Member.
Membership of the Programme may be terminated by the Member providing notice in writing to PartsTrader Plus that the Member wishes to be removed as a Member of the Programme.
Points in the Member’s Account will be forfeited on termination of membership if not redeemed pursuant to these Terms and Conditions.
Points are not transferable or assignable and cannot be converted for cash.

Liability

PartsTrader Plus will not be liable for:
Any failure or delay by a Supplier to notify PartsTrader Plus of an Eligible Transaction.
Any loss, theft or damage to any Rewards in the course of post or delivery.
Any Reward not being available for any reason.
Any failure by the Reward provider to meet the terms and conditions, the schedule of Rewards, participating companies qualifying goods and services and/or number of Points which will be recorded or deducted in relation to any Rewards.
All conditions and warranties whether expressed or implied and whether arising under legislation or otherwise as to the condition, suitability, quality, fitness or safety of any Rewards supplied under the Programme are expressly excluded to the full extent permitted by law.
Any liability PartsTrader Plus may have to a Member under legislation in respect of Rewards which cannot be excluded is limited where permitted to supplying or paying the cost of supplying the Rewards again or repairing or paying the cost of repairing Rewards at PartsTrader Plus ‘ option.
PartsTrader Plus provides the Programme for suppliers and each exclusion or limitation of liability in these terms and conditions also applies to each of those participating businesses and their directors, employees and agents.

Responsibilities
The allocation of Points is solely the responsibility of the Supplier and any claim by a Member with regard to allocation of Points will be resolved between the Member and the Supplier.
The redemption and administration of Points and the provision of Rewards under the Programme are solely the responsibility of PartsTrader Plus and any claim by a Member with regard to redemption or administration of Points or the provision of Rewards under the Programme will be resolved between the Member and PartsTrader Plus.
It is acknowledged that PartsTrader Plus is a service provider for the provision of the Programme and the Supplier is not a partner, joint venturer, sub-contractor, agent, servant or employee of PartsTrader Plus.
Neither PartsTrader Plus nor the Supplier shall be liable or responsible to any person or company for or on account of any error in the allocation or calculation of Points and in no circumstance shall PartsTrader Plus or the Supplier be held liable for any loss of business or profits or for any other consequential loss or damage suffered by the Member or any other person or company in relation to the provision of the Programme.

Rewards Shop

Rewards Shop is available solely to participating members in loyalty reward programmes run and/or coordinated by Smart Trade International.
Rewards Shop can be accessed online (via www.rewards-shop.co.nz) or by contacting PartsTrader Plus call centre (0800 99 76278).
All rewards are manufactured and/or provided by independent manufacturers, service providers or suppliers.
All rewards are subject to availability and may be withdrawn or substituted at any time.
The number of rewards points required to obtain any reward may be varied at any time by PartsTrader Plus without prior notice.
All reasonable efforts will be made to ensure the information provided in relation to reward products or services on this website are correct. However, to the extent permitted by law, PartsTrader Plus does not accept any liability for the lack of completeness or correctness of such information.
All travel must be booked though the PartsTrader Plus call centre (Monday – Friday, 8.30am to 5.00pm) at least 24 hours prior to departure. It is the member’s responsibility to satisfy any terms and conditions imposed by an airline including advance booking requirements and any fees payable due to cancellation or alteration of tickets.
Dream Reward redemptions must be submitted through the PartsTrader Plus call centre (0800 99 76278). PartsTrader Plus reserves the right to decline Dream Reward applications without explanation.
If you do not have enough points to redeem a particular reward an account top-up can be made by credit card (Visa and MasterCard only) or direct credit.
PartsTrader Plus will only accept redemptions from current members. Redemptions made by terminated or suspended members will not be honoured.
Members are required to provide membership details prior to redeeming rewards.
Points redeemed for rewards will be deducted from a members point balance at the time making an order and the deduction will be reflected in the member’s account dashboard.
Once an order has been placed with the supplier of a product it cannot be cancelled, amended or exchanged for different product(s).
Once a reward has been redeemed, it cannot be returned and exchanged. However a defective or damaged reward may be replaced or exchanged for another reward of equal value. The reward must be returned in new, as new or unused condition with the original packaging, instruction manuals and all accessories. A product will not be accepted for exchange unless authorised for return by PartsTrader Plus. Exchanged rewards may incur a restocking fee.
Rewards cannot be replaced if stolen, lost, damaged, destroyed or otherwise altered after the member has taken delivery.
If you do not receive your reward, PartsTrader Plus must be notified within three months for a replacement to be issued.
Unless advised otherwise, PartsTrader Plus will arrange delivery of redeemed rewards to the current address listed in the member’s profile.
Points cannot be redeemed for cash.
All rewards are subject to the Consumer Guarantees Act 1993.
PartsTrader Plus makes no warranties or representation either express or implied with respect to type, quality, standard, fitness or suitably of rewards outside of the application of the Consumer Guarantees Act.
As per New Zealand law, alcohol products will not sold to persons under the age of 18 years.
PartsTrader reserves the right to cancel, change or substitute any reward and specific term and condition of a reward or its redemption at any time with or without prior notice.
These Terms and Conditions shall be governed by the laws of New Zealand and the Parties submit to the exclusive jurisdiction of the courts of New Zealand.